Q: What’s Materials of GOOD AFTER NINE’s jewellery made of?
A: Main Material of Good after nine jewellery has a base metal of brass and is plated in either 18K gold , Pink gold , Rhodium and Black Rhodium with variety of finishing.
Q: Are Animals ring from GOOD AFTER NINE made from ceramic?
A: No, They made from brass hand painted and coated with high-quality special technique enamel .
Q: Can animals ring from GOOD AFTER NINE break?
A: No, our rings were made from brass. It can not be broken. However, our jewellery had been coated with enamel, strong and direct impact may cause cracks on the coating.
Q: Can the colour plated be peeled off?
A: Our jewellery had gone through plating process, therefore no materials can be peeled off. Anyhow, colour may be faded depending on frequencies, perspiration and the exposure to alkaline or acidity.
Q: Can I order custom jewellery of my pet breed?
A: Yes ,our custom jewellery starts from 3000 USD per piece. Price are determined by difficulties of your design. If you are interested in having your custom piece of jewellery, please drop us enquiries at email@example.com We will be contacting you for further details of the custom pieces.
Q: What can I do if my finger turned green after wearing the brass base?
A: Different people have different susceptibility to brass reaction. Sweat is the main cause for reaction with brass causing your finger to turn green. It is neither toxic nor permanent.
Q: Do you offer your jewellery wholesale?
A: We happily accept Retailer / stock-list inquiries. Please email via firstname.lastname@example.org with some information about your shop and its location. We look forward to hearing from you.
Q: Do you ship internationally?
A: Yes, we do! When checking out just fill in your country, province and zip to let us know where to send your package.
Q: How much dose it cost for shipping?
A: Shipping cost start 10 USD all over the world for the first item. Order over 200 USD shipping cost 5 USD
Free worldwide shipping on orders over 300 USD.
Q: What happens if I’m not in to sign for it?
A: Delivery service should leave you call, card or send you a text message to you. You can then arrange a redelivery or collection. Keep an eye on your tracking info and they should update this page with any relevant information. If a redelivery or collection is not arranged it will be returned to us. We can then resend it but additional postage will have to be paid.
Q: When will my order be shipped?
A: Once we have confirm your payment your items will be shipped to the delivery service within 3-5 days.
Q: How do I track my order?
A: Once we shipped it out to delivery services. You will got second e-mail including tracking number. Please Keep an eye on the tracking number information as all up to date information will be posted here.
Q: How long dose it take to receive my order?
A: Please allow 3-5 business days for your order to be processed and shipped. All international shipments are shipped via FEDEX - International priority takes1-3 days after transferred to the delivery service. For further information about shipping please follower this link